Rocket Tech Privacy Policy
Updated 10/20/2021

Rocket Tech is committed to protecting your privacy. You are the customer, not the product.

This policy details what information we may collect from you or that you may provide when you visit rocket-tech.net and all subdomains (collectively "Rocket Tech Sites).

What We Collect

Common to all services:
    - Username, hashed password, e-mail address, and phone number provided during registration
    - Last login date/time and source IP address
    - Initial IP address and browser user-agent string for each active login session. (deleted after session logout)
    - Source IP and username used in failed login attempts

Rocket Tech Docs:
    - Title, body, and last access date/time of unencrypted documents
    - Title, encrypted body, and last access date/time of encrypted documents
    - In both cases, the content of both title and body is not scanned by any automated process for the purposes of profiling the user.

Rocket Tech Sheets:
    - Title, body, and last access date/time of unencrypted spreadsheets
    - Title, encrypted body, and last access date/time of encrypted spreadsheets
    - In both cases, the content of both title and body is not scanned by any automated process for the purposes of profiling the user.

Rocket Tech Jabber
    - User metadata such as login name, hashed password, and friend list roster.
    - Messages to offline users will be cached by the server for up to 60 days
    - No server-side logging is performed, aside from temporary caching of messages to offline users.
    - Neither user metadata, offline messages, or message content is scanned by any automated process for the purposes of profiling the user.

Rocket Tech OneView:
    - Data uploaded by agent for each managed machine.
    - Data collected and uploaded is strictly limited to what is displayed to the user in the web interface.

Disclosure of Your Information

No data that we collect will ever be disclosed, sold, or transferred to a third party, except third-party processors as described below. You are the customer, not the product.

Third-Party Processors

ClickSend: Rocket Tech utilizes ClickSend to provide SMS text messaging and e-mail relay services. Your phone number or e-mail address will be shared when we request ClickSend relay a message on our behalf. ClickSend retains the destination number/address as a business record and does not disclose it to any third parties.

Subpoena and Warrant Response

Rocket Tech supports law enforcement and will assist to the best of our ability with any subpoena or warrant request from a United States court or law enforcement agency. Users will be notified unless we are specifically prohibited by a court.

Use of Cookies

Cookies are used for the sole purpose of maintaining your login session across Rocket Tech services. No tracking is performed.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page.